Is it worth repairing an older appliance in Boston, or should I buy new?

The 50/50 rule applies: if the repair costs more than 50% of a new replacement AND the appliance is more than halfway through its expected lifespan, buy new. Refrigerators last 10–18 years; washing machines 8–12 years; dryers 10–13 years. Labor costs in Boston run 25–30% above national averages, so the math tips toward replacement sooner here than in many cities. A technician's diagnostic visit ($75–$125 in Boston) gives you an informed cost estimate before you decide.

What appliance brands do Boston repair companies service most commonly?

Whirlpool (including Maytag, KitchenAid, Amana), GE, Samsung, LG, and Bosch are the dominant brands serviced. Samsung and LG repairs sometimes require brand-authorized technicians for in-warranty work. Bosch is particularly common in Boston's upscale condo market; Bosch-authorized service providers can be found through Bosch's dealer locator. Generic third-party technicians can repair all brands for out-of-warranty work.

How long does an appliance repair take in Boston?

The diagnostic visit (45–60 minutes) is typically done same-day or next-day. Parts availability drives return visit timing: common parts (heating elements, door gaskets, pump motors) ship from regional warehouses in 1–3 business days. Refrigerator sealed-system parts (compressors, evaporator coils) can take 5–10 business days. Full repair completion averages 3–7 days from initial diagnostic in the Boston market.

Do Boston appliance repair companies offer warranties on their work?

Reputable companies offer 90-day to 1-year warranties on parts and labor. Ask specifically: "Does your warranty cover both the parts and the labor if the same part fails again?" Some companies warrant only the part (from the manufacturer) but not the labor for a second installation. Get the warranty terms in writing.

My apartment building has a shared coin-op laundry — can a repair company service it?

Yes. Commercial laundry equipment (Speed Queen, Maytag Commercial, Dexter) requires technicians experienced with coin-operated systems and the associated control boards. Most residential appliance repair companies do not service coin-op equipment; look specifically for commercial laundry repair companies in the Boston Metro area.

Appliance Repair Contractors in Boston, MA

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